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WordPress Support – Wolf Plan


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Once we get your order, we’ll contact you for login details.

 

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Wolf Support Plan

 

Weekly core, theme & plugin updates

We manage key updates to your WordPress install, keeping your site bug-free, functional and safe from security exploits.

Visual Validator plugin updates

Visual Validator takes screenshots of up to 20 pages of your site before updates are applied. Visual Validator then takes new screenshots and compares them to see if anything looks different. If changes are detected, we are alerted and will resolve the issue.

Offsite backups for 90 days, stored securely off-site

Access to 90 days of backup history. If you need to restore a previous version of your site, just let us know! We can recover your website with just a few clicks, so if something happens, we’ll get your site back up before anyone even notices.

Free SSL implementation

SSL is important for protecting your website, even if it doesn’t collect sensitive information like credit cards. SSL provides privacy, critical security and data integrity, both for your website and for your users’ personal information.

Unmetered mitigation of DDoS attacks

Without protection, DDoS ( distributed denial-of-service) attacks can overwhelm the available bandwidth of your website, knocking it offline. When an website faces an especially large attack, nearly every DDoS mitigation service will charge extra to block it. Unmetered mitigation gives you unlimited DDoS attack protection – regardless of the size of attack.

Inclusion in an industry leading CDN

A Content Delivery Network, or CDN, is a network of servers linked together with the goal of delivering content as quickly, cheaply, reliably, and securely as possible. A CDN enhances your website (and your users’ experience) by improving website load times, reducing bandwidth costs, and improving website security.

All-in-one support dashboard

This user-friendly, custom dashboard plugin gives you the details of everything being done behind the scenes to keep your site performing at its best. Check out how your site performs with Visual Validator, see a running record of your backups, and view a full history of each daily security scan and its results.

24/7 uptime monitoring

Once a minute, our uptime monitor pings your website and instantly notifies us of service interruptions. It also notifies us of any SSL errors which can compromise your website security.

Security monitoring & malware cleanup

Deep automated scans detect malware, anti-viruses and malicious code that may be on your site – and if it finds something, we’ll make sure it’s removed immediately. In addition, a powerful firewall and WordPress “hardening” tactics keep would-be hackers and bots out.

Free premium plugins (opt-in)

As a Wolf Plan member, you get free access to Gravity Forms Elite, Advance Custom Fields Pro, and WP Migrate DB Pro for your website. That’s a $364 value annually! You’ll also be offered free access to any future plugins we add to this bundle.

Google Analytics setup

Google Analytics makes it easy to understand how your site and app users are engaging with your content, so you know what’s working and what’s not. We’ll get your site plugged in to this powerful tool so you can easily monitor your site traffic, conversion rates, marketing ROI, social sharing and more.

Weekly page speed monitoring & optimization report

Our page speed report rates the performance of your website on both mobile and desktop devices, and provides suggestions on how it could be improved.

Unlimited small (30-minute) tasks, 24 hours a day, 7 days a week

Need a blog entry published? Want to add a photo gallery? Is there a new plugin you want installed? Our support team is on standby 24/7 to handle any small task that can be resolved in 30 minutes or less.

Up to 3 hours per month of advanced tasks

Need more than a few tweaks to your site? We set aside 3 hours of development time especially for you each month, which you can use on ANY service we provide – larger content updates, search engine optimization, page speed optimization, you name it. That’s a $240 value monthly!