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WordPress Support – Fox Plan


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Once we get your order, we’ll contact you for login details.

 

Not enough support for your website? Check out our other packages.

Fox Support Plan

 

Monthly core, theme & plugin updates

We manage key updates to your WordPress install, keeping your site bug-free, functional and safe from security exploits.

Offsite cloud backups for 1 week

Access to one week of backup history. If your site is compromised, we use these backups to restore it to its last good state.

Offsite backups for 90 days, stored securely off-site

Access to 90 days of backup history. If you need to restore a previous version of your site, just let us know! We can recover your website with just a few clicks, so if something happens, we’ll get your site back up before anyone even notices.

Free SSL implementation

SSL is important for protecting your website, even if it doesn’t collect sensitive information like credit cards. SSL provides privacy, critical security and data integrity, both for your website and for your users’ personal information.

Unmetered mitigation of DDoS attacks

Without protection, DDoS ( distributed denial-of-service) attacks can overwhelm the available bandwidth of your website, knocking it offline. When an website faces an especially large attack, nearly every DDoS mitigation service will charge extra to block it. Unmetered mitigation gives you unlimited DDoS attack protection – regardless of the size of attack.

Inclusion in an industry leading CDN

A Content Delivery Network, or CDN, is a network of servers linked together with the goal of delivering content as quickly, cheaply, reliably, and securely as possible. A CDN enhances your website (and your users’ experience) by improving website load times, reducing bandwidth costs, and improving website security.

Monthly care report PDF

Every month, we’ll email you a report detailing the updates and backups we’ve performed, as well as a summary of your website’s uptime.

24/7 uptime monitoring

Once a minute, our uptime monitor pings your website and instantly notifies us of service interruptions. It also notifies us of any SSL errors which can compromise your website security.